{San Francisco, March 9, 2022} Job candidate resentment is once again on the rise in North America, according to research from Talent Board, a non-profit organization focused on the promotion and benchmark research of a quality candidate experience.
In North America, candidate resentment rose from 8% in 2020 to 14% in 2021—a 75% spike. This spike is the largest increase since Talent Board began its research a decade ago.
The report also found:
- Candidates reporting high levels of resentment are less likely to apply with a company again or refer others.
- Candidate resentment has a significant impact on company talent pools and can even influence the purchasing behavior of current or potential buyers for consumer-based companies.
The most extensive study of its kind, Talent Board’s benchmark research covers recruiting and hiring experiences from pre-application to onboarding, what makes for positive and fair candidate experiences, and how employers deliver those experiences.
In 2021, more than 150 companies hiring around the world participated in the Talent Board benchmark research program (also known as the CandEs), which ultimately collected the feedback and experiences of nearly 200,000 job candidates. For the past 10+ years, Talent Board has worked with over 1,200 candidates and surveyed over 1.25 million candidates.
Download the full benchmark research report for more insights into global candidate experiences.
About Talent Board
Founded in 2011, Talent Board and the Candidate Experience Awards is the first non-profit research organization focused on the elevation and promotion of a quality candidate experience. Talent Board delivers annual recruiting and hiring industry benchmark research that highlights accountability, fairness and the business impact of candidate experience. TheTalentBoard.org.